I try to ship within 48 hours of an order and use USPS. Please ask me if you faster shipping, etc.
Returns and Exchanges:
IF FOR ANY REASON YOU ARE UNSATISFIED WITH YOUR JEWELRY PURCHASE, PLEASE CONTACT US WITHIN THE FIRST 7 DAYS OF RECEIVING YOUR DELIVERY. ARRANGEMENTS WILL BE MADE FOR AN EXCHANGE. ALL RETURN COSTS ARE NON-REFUNDABLE AND AT THE FULL RESPONSIBILITY OF THE CUSTOMER. EXCHANGES MUST BE MADE WITHIN 7 DAYS OF DELIVERY, FOR EQUIVALENT VALUE.
ALL JEWELRY IS GUARANTEED UNDER NORMAL WEAR AND USAGE FOR 30 DAYS FROM THE INVOICE DATE. ANY SILVER DAPPLE PRODUCT REQUIRING REPAIR WITHIN 30 DAYS UNDER NORMAL WEAR AND USAGE MAY BE RETURNED TO US FOR REPAIR FREE OF CHARGE.
WE STRONGLY ADVISE THAT CUSTOMERS SEND ITEMS IN NEED OF REPAIR IN A WELL-PADDED ENVELOPE OR BOX. SILVER DAPPLE JEWELRY CANNOT BE RESPONSIBLE FOR ITEMS LOST, STOLEN OR DAMAGED DURING SHIPMENT.
Harsh chemicals such as cleaning agents, chlorine, salt water, hair spray and abrasive materials will adversely affect the appearance of all jewelry. Please refrain from using any of these materials when wearing items purchased from Silver Dapple Jewelry.
Sterling Silver: Exposure to air increases the likelihood of tarnish, so jewelry should be stored in a jewelry box or other container. Tarnish can be removed with a soft silver polishing cloth. Maintain metal's luster by periodically washing in warm soapy water and drying with a soft cloth.